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FAQ's

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FAQ Page

Here are some of the most Frequently Asked Questions about services we provide.

I Have A Website - Do I Need A New One?

If your website is 3 or more years old, you may want to consider upgrading. 

 

With over 50% of searches being done on mobile devices, if your website wasn't created to be mobile first, you may be loosing customers. 

 

Does your site load in under *3 seconds.  Is your website listed on the first page of the search results? Does your site look modern, or like something from 1995?

*Note: Refer to the question on the meaning and importance of site speed.

 

What Is, And Why Do I Need Mobi-First Site Speed Optimization?

Site speed optimization is ensuring every page on your website loads fast.



A fast loading site is now a prerequisite for *Google, and other search engines.  A slow page speed can affect your websites page rank, and indexing. 

*Note: Google calls this optimisation [plus mobile indexing] part of the urgent shift to Mobile-First to meet requirements in future web and blog design.

 

Do you have a WordPress website?  Do you know if it loads fast?  Have you looked at it on a mobile device?

 

If your site takes over 3 seconds to load, chances are 85% of the people that wanted to see your site and your offers, could have left for a faster loading site (your competitors).

 

See for yourself how your website loads.  Go to GTmetrix.com, enter your domain name, and in about 30 seconds you'll know if you truly need our help to speed up your site. 

 

Give us a call, we can have you set up in a matter of a few days.

Why Don't You Show Fixed Plans & Prices On Your Website?

All our plans are extremely special offers based on the current global crisis, which is totally unpredicatable with multiple impacts on the economy, personal and business survival and therefore it is our way to Crisis Proof both individuals and businesses.

 

These offers will therefore cease once there is global stabilisation and the economy is "back" to relevant normality. So, please make use of this opportunity today - which you then have for life beyond the crisis.

 

Plans and pricing isn't an easy issue to cover. For example, if we said Design and Social Media Managment was R500.00 a month, and that all different plans covered 7 different social media platforms, but, you only have Facebook and Twitter, would it be fair to charge you that amount?  Of course not.

 

The same rationale goes for website design, site speed optimization, and any other service we provide.

 

Every customer's needs are different, and therefore, we prefer to speak one on one with each of our customers to ensure they are getting the best plan and pricing available, that meets their needs and pocket. 

We specialize in getting local businesses the best return on investment (ROI) possible.

 

Call us today and find out how we can help, and save you money at the same time.

How Much Do I Have To Pay To Get Started?

The initial fee is a 50% deposit based on the website plan you select. The balance is due before the official launch of the website. This deposit is non-refundable.

 

IF you need our help to set up other services, fees will depend on the service that you are purchasing. We provide reduced fees on packaged plans and a retainer agreement, if required.

ps. Currently we have a discounted fee of R180/hour for design work (eg. logos, business cards, graphics, flyers and other marketing material) as part of each plan.

 

Our goal is no different than any other local service provider. We have to be profitable, yet, we pride ourselves on working within our customers budget parameters.

 

You'll find our services are among the best online, and our pricing is extremely affordable, and negotiable especially in this crisis situation.

 

I think it is now time to register and get going;) You'll be glad you did!

Why Do I Need Social Media For My Business?

The biggest reason to use social media is to validate your brand online.

With a good social media presence, consumers see and realize that you are actively searching for and desiring to communicate with them about you products and services.

By building relationships and communicating with your customers, you can increase your brands visibility and customer loyalty.

What Is Social Media Distribution?

In a nutshell, it entails the distribution of business content in various media formats to numerous Social Media platforms, such as FaceBook, Twitter, Instagram, Pinterest, YouTube and more.

Contact us for more information.

What File Formats Should I Submit?

Content: we accept Word, Text - just check with us if you have other documents.

Graphics: .jpg, png, bitmap files - just check with us if you have other file formats (Pretty much any HD resolution).

Video: the links to your YouTube, Vimeo, DropBox or any other storage system where you have a video.

If I Need Help, What Is The Normal Turnaround Time For Your Services?

Turnaround time depends again on the service or services you wish us to provide you.

Some services you can be up and running the same day, or at the latest, in 24-48 hours.

Website services obviously take longer, and turn around time really amounts to how many pages, how much text, how many graphics and videos you want on your website pages.

Normally, our site speed optimization can be started within 24 hours, and depending on how much work is entailed, on average, can be completed in 2 to 3 days. 

Give us a call, or send us an email with your requirements, and we can give you a better idea of how long it will take to get you started.

Thanks for you interest.

I Have Questions Not Covered Here - What Should I Do?

Send us an email or call us.  We'll do our best to respond the same day, or within 24 hours. (Weekends excluded)

If you have a lot of questions, please submit a word doc or text file and attach it to your email. 

We look forward to hearing from you soon.

Mobile: +27 65 229 3040

 

Email: peterguess1@gmail.com

Company Information

PeterGuessDesigns

Lakeside, Cape Town, South Africa, 7945

Mobile: +27 65 229 3040

Email: peterguess1@gmail.com

Digital Design & Marketing Agency

www.PeterGuessDesigns.xyz

PeterGuessDesigns

Copyright © 2021 PeterGuessDesigns.xyz

All Rights Reserved

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